Collision FAQs
Yes, your repair or deductible can be financed. The Ford Collison Center accepts payment plans through Ford Credit. You can easily apply for Ford Credit by visiting our website it is convenient, secure, and fast all in three easy steps.
Other forms of payments The Ford Collision Department will gladly accept are the following;
Visa, MC, American Express, Discover, and Cash
It is up to you who you have repair your vehicle we do not work for your insurance company, we work for you. Here at the Ford Collision Center we have great friendly knowledgeable certified staff, they will make sure to take care of your vehicle.
Yes, we offer onsite rental car arrangements for you. We also bill your insurance directly so you don't have to worry about a thing. Bill Alexander Ford Lincoln now has an Enterprise Rental Car office onsite.
Yes, more and more vehicles are being made form aluminum. We are the only Ford Collision Center in Yuma that has a certified ASE aluminum repair facility.
What makes us so green?
Mostly, it's our environmentally-friendly paint that we use on the vehicles.
Here is a definition of waterborne paint:
"Waterborne paints have been evaluated as alternatives to solvent-based paints. The volatile organic compound (VOC) content of waterborne paints is significantly lower than conventional solvent-based paints, thereby reducing VOC emissions. Waterborne (or latex) paints are composed of synthetic resins and pigments that are kept dispersed in water by surfactants. They also contain small amounts of coalescing solvents. Waterborne paints dry by evaporation of the water. The coalescing solvents allow the resin particles to fuse together (coalesce) as the water evaporates to form a continuous coating. Waterborne paints must be protected from freezing and applied at a minimum temperature of 50 degrees Fahrenheit.'
'Waterborne paints reduce VOC emissions and worker exposure to hazardous air pollutants. These paints can also reduce the amount of hazardous waste generated, depending on the type of paint used."
Thanks to //www.p2pays.org/ref/38/37086.htm for this definition.
Yes, the Ford Collision Department offers lifetime warranty for craftsmanship.
We guaranty our repairs for the time you own the vehicle. Here at the Ford Collision Center we have great friendly knowledgeable certified staff, they will make sure to take care of your vehicle the first time.
Call Our Professionals at Alexander towing 928-580-7009 they will gently get you to the repair facility and make sure you are taken care of in regards to getting substitute transportation
BBB Accreditation
A BBB Accredited Business since 11/8/2006
BBB has determined that Bill Alexander Ford Lincoln Mercury, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services
Info. Provided by //www.bbb.org/phoenix/business-reviews/auto-dealers-new-cars/bill-alexander-ford-lincoln-mercury-inc-in-yuma-az-41034
ASE & I-CAR Certified Technicians
How Important are this certefications?
Here's how ASE certification works: Prospective candidates register for (and take) one or more of ASE's 40-plus exams. The tests are grouped into specialties for automobile, medium/heavy truck, truck equipment, school bus, and collision repair technicians as well as engine machinists, alternate fuels technicians, parts specialists, and collision damage estimators. Upon passing at least one exam and after providing proof of two years of relevant work experience, the test taker becomes ASE certified. Certification, however, is not for life. To remain certified, those with ASE credentials must be retested every five years. ACT, known for its academic and occupational testing programs, administers the tests. They are conducted twice a year at over 800 locations around the country. The exams stress knowledge of job-related skills. They're not easy to pass; approximately one out of three test takers fails.
You, the consumer, benefits from ASE certification. How? Two ways: 1)It is a valuable yard stick by which to measure the knowledge and skills of individual technicians; 2) It is a valuable yardstick by which to measure a repair facility's commitment to quality (by employing ASE certified technicians). Consumers should look for facilities that display the "ASE Blue Seal of Excellence" logo on outdoor signs, in customer waiting areas, in the Yellow Pages, and in other advertisements.
ASE's mission: To improve the quality of vehicle repair and service through the testing and certification of repair and service professionals in the Automotive Industry.
Ford Collision Center Service
DEPARTMENT HOURS
Mon 8:00AM - 6:00PM
Tue 8:00AM - 6:00PM
Wed 8:00AM - 6:00PM
Thu 8:00AM - 6:00PM
Fri 8:00AM - 6:00PM
Sat 8:00AM - 12:00PM
Sun Closed
LOOKING FOR A COLLISION CENTER TO REPAIR YOUR FORD?
Professional Craftsmanship. Our specially trained Body Shop Professionals have all the parts, tools and expertise to repair your vehicle's damage. Let our pros fix it right...the first time. Fast, Easy Service. You don't want to wait any longer than necessary to get your vehicle back.
Meet Our Collision Staff
Click on one of the people below to find out more information.
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- Juan Pallanes, Estimator
- 928-217-6371
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- Meg Greenawalt, Estimator
- 928-217-6372
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- Eddie Mendivil, Collision Manager
- 928-217-6373
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- Nancy Soto, Receptionist
- 928-217-6370
How Can We Help?
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Alexander Lincoln
801 E 32nd Street
Yuma, AZ 85365
- Sales: (928) 344-2200
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